I'm an ASTQB-certified quality assurance professional with experience in API and web application testing, server administration, mobile application testing, and creating industry-leading software products. With experience spanning business and consumer-grade software, I've been continuously improving processes and skills and I'm looking to lead a team of engineers to help make the best software products in the world.
SKILLS
QA Tools: Postman, Insomnia, GRPCurl, GRPCUI, Cucumber, HP Quality Center, PractiTest, Eclipse, Sourcetree, Redis CLI, Docker, Newman, Browserstack, PyCharm, Splunk, Grafana, Kibana, Elasticsearch, Kubectl, Helm
Programming Languages: SQL, JavaScript, Java, React, NodeJS, Python, Go
Operating Systems: Windows, OSx, Linux, iOS, Android
Agile Tools: Jira, Rally, Confluence, GitHub, Gitlab, BitBucket, Service-Now, X-Ray, Jenkins CI/CD
Solutions Delivered: RabbitMQ, Oracle, MongoDB, RTU+DNP3, IoT, DynamoDB, Kafka, Redis, AWS, Kubernetes
EXPERIENCE
OCTOBER 2021 - CURRENT: SR QA ENGINEER, Vivint
Created and executed test plans for back-end services and mobile apps for smart home and home security services
Authored and audited test cases, test sets, and test plans for core platform functionality
Executed feature, regression, integration, end-to-end, and smoke tests in multiple environments, including production
Developed Postman collections to exercise API endpoints and their backend services with custom scripts and tests
Automated manual test cases when feasible and appropriate, including sending automated reports to Jira and Slack
Reduced regression testing time from one business day to 15 minutes
Developed test strategies to balance product and engineering priorities
Identified and documented defects in Jira, and oversaw their fixes through to production
Participated in agile ceremonies, guild activities, and test case reviews
Created Jenkins jobs to run test suites in the build process
Converted microservices from a weekly release cadence to on-demand deployments
Reviewed test results before, during, and after deployments
Created and edited a series of how-to videos and Confluence documentation to support and train new employees on internal tools and processes
Instructed junior developers to get code checked into version control, tested, and deployed
Assisted new employees with environment setup and best practices
JUNE 2011 – OCTOBER 2021: SR QA ENGINEER, ENEL
Led testing of flagship demand response software products, including Big Data and SCADA systems
Manually tested the company’s migration from an Oracle+Java monolith to a microservice-based architecture
Tested web services and REST API endpoints to verify functionality and identify defects, while reducing test run time by 90%
Verified third-party software integrations establish proper functionality
Performed business continuity testing to ensure functionality during emergency situations and reduced the test time by 60%
Documented test plans, test cases, and testing guides in Jira, Confluence, and Rally for use by QA, development and support teams
Groomed product functionality across multiple teams while defining a clear scope
Managed and prioritized defects with Jira based on timeline and customer impact
Coordinated with development teams to release hotfixes
Administered Splunk dashboards and alerts for support team to decrease investigation time
Created reusable data setup scripts to support front-end and back-end testing
Tested for appropriate HTTP responses and successful persistence to postgres tables
Parameterized collections for reuse between testing and production environments
Documented the use of collections by all audiences, from senior management to junior employees
Engineered custom tools for QA and development staff to emulate real world conditions
JULY 2010 – MAY 2011: CONTRIBUTING WRITER, DEMAND MEDIA STUDIOS
MAY 2006 – AUGUST 2009: QA MANAGER, POWERADVOCATE
EDUCATION
2001-2005 BS MIS, WORCESTER POLYTECHNIC INSTITUTE
VOLUNTEERISM
2013-Current: Helping Hands Monkey Helpers
Performed animal husbandry and meal preparation tasks
Built custom enrichment structures to improve animals’ dexterity and strength